Return Policy

ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES.

Can I return my order?
Nope! All sales are final, no returns or exchanges. We don't keep a stock of existing inventory, our items are individually handmade by Tim and Amanda after an order is placed which is one of the reasons we can offer such a wide variety of customization on all of our products, so please purchase with confidence! Due to this bespoke quality and the expended labor and materials, all sales are final. More details can be found in Section 19 of our terms and conditions

...but my order arrived damaged!
Please quickly send an e-mail to contact@thesmokestackstudios.com within 3 days of delivery and Tim or Amanda will get back to you as soon as possible.